Covington, LA 70433

Office Hours: 8:00 AM – 6:00 PM

THE TEAM

Meet the Better Connected Technology Services Team

The certified engineers, cybersecurity analysts, and AI specialists behind Better Connected Technology Services. A locally owned Covington, Louisiana team helping Northshore and Greater New Orleans businesses run on technology that just works.

OUR PEOPLE

Experts Who Care About Your Business

Every member of our team lives and works on the Northshore. We treat your network, data, and uptime with the same urgency we'd give our own business.

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Adam Burroughs

Adam Burroughs

CEO & Founder

I am a person who is passionate about technology, games, nerd culture, and figuring things out. Due to taking an ADHD career path, I have been able to learn a little about a lot of things.

As my life has unfolded, I've had the fortune of being able to exclusively do the things that I find interesting and energize me. The point in my journey that I am at now is as a partner with one of my best friends in an IT firm that operates across two states.

In my day-to-day at BCIT, I am responsible for developing and actualizing our company's business plan. This includes client appreciation, IT project management, marketing, our website & SEO, vendor communications, and ensuring overall employee and client happiness.

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Yazeed Leopoldo

Yazeed Leopoldo

Website Developer

I am a developer who is deeply passionate about clean code, software logic, internet subcultures, and turning complex problems into working digital systems. Embracing a fluid, technical career path allows me to master modern design frameworks and architecture styling algorithms.

As my engineering portfolio expanded, I chose to dedicate my skills exclusively to building robust, blazing-fast web engines that empower brands to scale flawlessly. My focus remains locked on crafting seamless web environments alongside top-tier automation specialists.

In my day-to-day work, I am responsible for structural web engineering, frontend responsiveness, custom script integrations, security patches, and rendering database assets. I make sure our digital infrastructure remains pixel-perfect, completely optimized, and secure.

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Ellen Leopoldo

Ellen Leopoldo

SEO Specialist

I am an organic growth strategist dedicated to search engine algorithms, keyword architecture, data analytics, and driving high-converting visibility for businesses online. Navigating the evolving search landscape requires precision, patience, and continuous technical optimization.

Throughout my professional journey, I have focused on translating complex search data into actionable ranking strategies that position regional brands at the very top of local map packs and search engine result pages.

In my day-to-day operations, I conduct comprehensive keyword research, optimize technical site structures, monitor Google Search Console indexing, build local authority citations, and refine metadata to guarantee our clients achieve maximum online reach and sustainable digital growth.

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Adrian Galvan

Adrian Galvan

Automation Specialist

I am an analyst who loves system synchronization, continuous development, automation logic, and dismantling manual tasks. Taking a diverse architectural tech path has given me the unique skill set to connect completely separate softwares effortlessly.

Throughout my career evolution, I have channeled my focus into eliminating corporate inefficiencies. The thrill of creating automated ecosystem machinery that gives business owners their time back is exactly what drives my technical execution daily.

In my day-to-day routines, I manage API webhooks, construct complex CRM triggers, deploy custom integration scripts, and diagnose system logic blocks. I bridge the technical gap between business operations and seamless software functionality to maintain team productivity.

Industry IT certifications including CompTIA, Cisco, and Microsoft displayed as 3D badges

CERTIFICATIONS

Industry-Vetted Credentials

Our engineers maintain active certifications across networking, cybersecurity, cloud, and compliance frameworks, so you get senior-level expertise without an in-house hiring spree.

CompTIA A+ / Network+ / Security+

Cisco CCNA & Meraki

Microsoft 365 Certified

AWS Cloud Practitioner

CEH (Ethical Hacker)

ITIL Foundation

Fortinet NSE

Ubiquiti UEWA

WHY OUR TEAM STANDS OUT

Exceptional Bedside Manner

Exceptional Bedside Manner

When tech issues strike, anxiety runs high, and let's face it, the IT industry has a reputation for cold, unapproachable technicians. We change that narrative. When our team shows up on-site, we bring genuine empathy, warmth, and positive energy to make sure you feel completely valued, comfortable, and cared for.

Local Covington-Based Engineers

On-site in Covington, Mandeville, Slidell, Madisonville, Hammond, and across St. Tammany Parish.

Average 10+ Years of IT Experience

Senior engineers handle your tickets directly, not first-day technicians reading from scripts.

24/7 Emergency Response

Critical outage? Real humans answer the phone, nights, weekends, and holidays.

Join Our Team

We're always looking for talented IT professionals on the Northshore who are passionate about helping local businesses succeed through technology.

  • Network & systems engineers

  • Cybersecurity analysts

  • Helpdesk & field technicians

  • AI / automation developers

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Notice

Sorry, we are not hiring yet!

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